These Terms and Conditions ("Terms") govern access to and use of the Quoryks AI platform, owned by LAB 9 S.A.S., CUIT 30-71742170-8, a company incorporated in the Republic of Argentina, with registered address at Juan B. Terán 201, San Miguel de Tucumán, Tucumán ("LAB 9", "Quoryks AI" or "the Company"). By creating an account, subscribing to a Plan, or using the Platform in any manner, the natural or legal person doing so ("the Client") declares that they have read, understood, and fully accepted these Terms and the Privacy Policy, including its Annex I.
Version in effect from September 17, 2026.
Service or Platform: the SaaS solution for automated extraction and validation of data from documents through OCR and Artificial Intelligence technologies, accessible at quoryks.com and app.quoryks.com, its email reception addresses, and its REST API, provided under the Quoryks AI brand.
Organization: the corporate account created by the Client within the Platform, under which one or more Users operate and to which a Plan is associated.
Client: the natural or legal person that contracts the Service and who, with respect to personal data contained in the Documents they upload, acts as Data Controller within the meaning of Law No. 25.326.
User: any natural person authorized by the Client to access the Organization, with a Role assigned in accordance with Article 4.
Document or Client Content: the files in PDF or image format, and the data and information contained therein, that the Client or its Users upload, transmit by email, or send via API to the Platform for processing.
Processing Result: the data structure (JSON and its exports to CSV or Excel) generated by the Platform from the automated analysis of a Document.
Sheet or Page: unit of consumption of the Service. Each page of a Document consumes one Sheet; a three-page PDF consumes three Sheets and an image consumes one Sheet.
Plan: the subscription tier contracted by the Client (Free, Starter, Pro, Business, Enterprise, or any other the Company may offer in the future), which determines the number of enabled Users, the monthly Sheet allowance, and the available features.
Add-ons: the additional Sheet packs and extra Users that the Client may purchase above what is included in their Plan.
Privacy Policy: the current document published by LAB 9 that governs the processing of personal data and includes as Annex I the Data Processing Agreement, and which forms an integral part of these Terms.
2.1. These Terms constitute a binding contract between the Client and LAB 9. Acceptance is perfected by checking the corresponding box at the time of registration, which constitutes a valid expression of will under Articles 284 to 288 of the National Civil and Commercial Code regarding electronic expression and signature. LAB 9 retains a record of the date, time, and version accepted.
2.2. Anyone who accepts these Terms on behalf of a legal person declares that they have sufficient authority to bind it contractually. LAB 9 may require proof of such representation at any time.
2.3. The Service is intended exclusively for persons over 18 years of age acting within the framework of a professional, commercial, or business activity. It is not directed at end consumers acting outside that framework.
3.1. Clients with tax domicile in the Republic of Argentina contract with LAB 9 S.A.S., which issues Invoice A or B according to the Client's tax status, with applicable VAT added to the published price.
3.2. Clients with domicile outside the Republic of Argentina contract with LAB 9, which invoices in United States dollars and collects payment by credit card. For such Clients, any reference to "LAB 9" in these Terms shall be understood as referring to LAB 9 S.A.S. with respect to invoicing, collection, and contractual liability, and as operator of the Platform and Data Processor under the Privacy Policy.
4.1. The Platform allows the Client to upload Documents—primarily supplier invoices and associated commercial documentation—in PDF or image format, via web upload, sending to an email reception address assigned to the Organization, or via REST API (on Plans that include it). Documents are processed through OCR engines and Artificial Intelligence models, proprietary and from third-party providers, to automatically identify and extract relevant fields, including among others: supplier, CUIT, date, voucher number, line items, quantities, prices, taxes, and totals.
4.2. The Client may view the original Document alongside the Processing Result, see the confidence level assigned to each field, manually validate and correct extracted data, and export them in CSV, Excel, or JSON format according to their Plan.
4.3. The Service does not constitute accounting, tax, or legal advice, nor does it replace the Client's administrative, accounting, or management (ERP) systems. It is the Client's exclusive responsibility to validate Processing Results before using them, in accordance with Article 7.
4.4. Supported document types are listed on the Platform and may be expanded over time. Features announced as "coming soon" are not part of the contracted Service until they are released.
5.1. Registration on the Platform results in the creation of an Organization, which represents the Client vis-à-vis LAB 9 for all contractual purposes, including billing for the contracted Plan.
5.2. Within an Organization, the Client may invite and manage Users, assigning them one of the following Roles:
Owner: the User who creates the Organization. Has full control over the Organization, Users, Plan, billing, and Documents, and is the only one who may transfer ownership of the Organization or request its deletion.
Admin: views and manages the entire Organization, including billing; uploads, processes, and edits their own Documents and those of other Users.
Member: uploads and processes Documents, and reviews and edits only those they uploaded.
Reviewer: reviews and edits only Documents assigned to them by an Owner, Admin, or Member. Does not upload Documents.
Billing: has access exclusively to the Organization's billing and payment information.
5.3. The Free Plan allows a single User (the Owner) and does not include team management.
5.4. The Client is responsible for actions taken by Users of their Organization, for keeping Role assignments up to date, and for revoking access for Users who are no longer authorized.
5.5. The Client is responsible for the confidentiality of access credentials and API keys of its Users, and must notify LAB 9 without delay upon any unauthorized use.
6.1. Plans. Access to the Platform is granted through Plans whose current terms—included Users, monthly Sheet allowance, features, and price—are detailed at quoryks.com/en/pricing and in the Organization panel. Prices are expressed in United States dollars and do not include VAT.
6.2. Free Plan. The Free Plan is free of charge, requires no payment method, includes a total allowance of fifty (50) lifetime Sheets (non-renewable), and a single User. LAB 9 may deactivate Organizations on the Free Plan with no activity for three (3) months, after prior email notification with thirty (30) days' notice.
6.3. Monthly allowance and non-accumulation. On paid Plans, included Sheets renew at the start of each billing period and do not roll over: Sheets not consumed in a period are forfeited at the end of that period.
6.4. Depletion of allowance. When the Organization exhausts available Sheets, the Platform does not accept upload of new Documents (through any channel) until the Client purchases an additional Sheet pack, upgrades to a Plan with greater capacity, or a new billing period begins. Documents rejected for lack of allowance are not queued nor processed automatically afterward; the Client must upload them again. The Platform notifies the Client in advance when the allowance is nearing depletion. This limitation does not affect access to Documents and Results already generated.
6.5. Add-ons. The Client may purchase additional Sheet packs and extra Users at any time, at published prices. Additional Sheets do not expire at the end of the current billing period. Extra Users are billed on a recurring basis together with the Plan while they remain enabled.
6.6. Plan change. The Client may upgrade their Plan at any time; the charge for the new Plan is prorated for the remaining days of the current period. The Client may downgrade their Plan at any time; the change takes effect at the start of the next billing period, with no refund for the current period. When downgrading, the Client must adjust the number of Users to that included in the new Plan; otherwise, LAB 9 may disable excess Users, starting with those most recently created.
6.7. Billing cycle and payment methods. Paid Plans are contracted for monthly or annual periods and renew automatically at the end of each period, unless cancelled in accordance with Article 13.2. Available payment methods are listed on the Platform (for Argentine Clients: bank transfer and Mercado Pago; for international Clients: credit card). When the Client registers a payment method with recurring debit, the charge will be made automatically on each renewal. When payment is by transfer, LAB 9 will issue the invoice at the start of each period, due within ten (10) calendar days.
6.8. Default. If payment is not credited by the due date, LAB 9 will send notices to the Client and, after fifteen (15) calendar days from the due date, may suspend access to the Organization until regularization. Suspension does not exempt payment of accrued periods. After sixty (60) days of suspension, LAB 9 may deactivate the account in accordance with Article 13.4.
6.9. Price changes. LAB 9 may modify Plan and Add-on prices, notifying at least thirty (30) days in advance in accordance with Article 16. Changes will not apply retroactively to an already billed period.
6.10. No refund. Unless otherwise required by law, amounts paid are non-refundable, including when the Client does not exhaust their Plan's Sheet allowance.
7.1. The Client acknowledges and accepts that processing Documents through OCR and Artificial Intelligence is an automated and assisted process, subject to an inherent margin of error in such technologies, which may vary depending on the quality, format, or legibility of the original Document. Accuracy indicators published on the site are reference values on standard documents and do not constitute a contractual guarantee.
7.2. Under no circumstances do Processing Results constitute a certification of accuracy. It is the exclusive obligation of the Client and its Users to review, validate, and correct extracted data before incorporating them into their accounting, administrative, or management systems, or using them for any tax, accounting, or commercial purpose. The confidence level the Platform assigns to each field is an aid to review and does not replace human validation.
7.3. LAB 9 shall not be liable for errors, omissions, tax or accounting inconsistencies, or any harm arising from use of Processing Results that have not been previously validated by the Client.
7.4. The Platform uses, in addition to proprietary technology, third-party OCR and Artificial Intelligence provider services, which may change over time to improve accuracy. Processing of personal data by such providers is governed by the Privacy Policy (Articles 5 and 6).
8.1. Plans that include REST API access allow the Client to generate API keys associated with their Organization. Keys are confidential, non-transferable, and the Client's exclusive responsibility; the Client must revoke them immediately upon any suspicion of compromise.
8.2. Use of the API is subject to the Plan's Sheet allowance and the technical rate limits that LAB 9 specifies in the documentation. LAB 9 may temporarily limit access in the face of abusive usage patterns or patterns that affect Platform stability.
8.3. LAB 9 may modify the API seeking to maintain compatibility, and will provide reasonable advance notice of changes that break compatibility.
8.4. Documents received at the Organization's email reception address are processed as Client uploads and consume Sheets. The Client is responsible for communicating that address only to authorized senders and for informing them of processing in accordance with the Privacy Policy. Emails that do not contain processable Documents are discarded.
The Client undertakes to:
Use the Platform exclusively for lawful purposes and in accordance with its intended use, refraining from uploading Documents with illegal, fraudulent content or content that infringes third-party rights.
With respect to all third-party personal data (suppliers, employees, or other persons) contained in Documents, have the legal bases, authorizations, or consents required under Law No. 25.326, and have informed such third parties that their data will be processed by LAB 9 as Data Processor.
Not upload Documents that are not owned by them or with respect to which they do not have sufficient right of use or authorization.
Not reverse engineer, decompile, or attempt to access the source code, Artificial Intelligence models, prompts, or underlying infrastructure of the Platform; not perform penetration tests or scans without written authorization from LAB 9.
Not use the Platform or its Processing Results to develop, train, or improve a competing product or service.
Not share credentials or API keys with persons outside the Organization, nor resell or sublicense the Service, except under a written partner or reseller agreement with LAB 9.
Keep the Organization's billing and contact information up to date.
Comply with tax, accounting, and commercial regulations applicable to their activity, the Service being an assistance tool and not a substitute for such compliance.
10.1. LAB 9 is the exclusive owner of all intellectual and industrial property rights in the Quoryks AI Platform, including its software, source code, proprietary models and prompts, design, brand, logos, and associated documentation. These Terms do not transfer to the Client any rights over such elements, beyond the limited, non-exclusive, non-transferable, and revocable license of use necessary to use the Service in accordance with their Plan.
10.2. Client Content and Processing Results are and shall remain the exclusive property of the Client or the relevant third parties. The Client grants LAB 9 a limited license to store, process, and analyze such content solely for the purpose of providing the Service.
10.3. LAB 9 will not use Client Content to train or improve general-purpose or third-party Artificial Intelligence models, nor for any purpose other than providing the Service to that same Client, except for the use of aggregated and disassociated metrics intended exclusively for quality control and improvement of the Service itself, on the terms of the Privacy Policy.
Processing of personal data carried out by LAB 9 in the framework of the Service is governed by the current Privacy Policy, which the Client declares to know and accept, including the Data Processing Agreement in its Annex I, which forms an integral part of these Terms. Clients requiring a data processing agreement signed in a separate instrument may request it at privacidad@quoryks.com.
12.1. Each party undertakes to keep confidential all non-public information of the other party to which it gains access by reason of these Terms, including commercial terms, technical information, know-how, and Client Content, using it exclusively for the purposes provided herein.
12.2. This obligation does not apply to information that is or becomes public without fault of the receiving party, that must be disclosed by legal requirement or competent authority, or that was lawfully obtained from a third party without confidentiality restriction.
12.3. LAB 9 personnel do not access Client Content unless the Client expressly requests it for support tasks, in which case access is limited to the specific case and is logged.
12.4. This clause survives termination of the contractual relationship for a period of two (2) years, and without time limit with respect to personal data.
13.1. LAB 9 will endeavor to keep the Service continuously available, without prejudice to necessary interruptions for maintenance, updates, or causes beyond its reasonable control. Scheduled maintenance will be notified with reasonable advance notice when possible.
13.2. The Service depends, for Document processing, on external providers of infrastructure, OCR, and Artificial Intelligence. LAB 9 does not guarantee uninterrupted availability of such providers and shall not be liable for interruptions, delays, or variations in extraction quality attributable to them.
13.3. Support is provided by email and WhatsApp, in Spanish, on business days in Argentina, with the level (basic, priority, or dedicated) corresponding to the contracted Plan. Specific service level agreements (SLAs), when they exist, are agreed in writing for the Enterprise Plan.
14.1. These Terms enter into force upon acceptance by the Client and remain in force while the Organization maintains an account on the Platform.
14.2. The Client may cancel their Plan at any time from their Organization settings. Cancellation takes effect at the end of the already paid period, during which access remains active; it does not generate refunds or new charges.
14.3. The Client may delete their Organization from the Platform (action reserved to the Owner). Deletion has the effects provided in the Privacy Policy (Article 7 and Annex I, Clause 5).
14.4. LAB 9 may suspend or deactivate the Client's account, with prior notice when circumstances permit, in case of: (a) non-payment in accordance with Article 6.8; (b) breach of these Terms, in particular the obligations in Article 9; or (c) fraudulent, unlawful use, or use that puts the security of the Platform or third parties at risk.
14.5. Upon termination of the contractual relationship for any reason, the Client may export their Documents and Results during the retention period provided in the Privacy Policy, after which LAB 9 will proceed with their definitive deletion.
15.1. The Service is provided "as is" and "as available", without warranties of any kind regarding uninterrupted operation, freedom from errors, or that the results obtained will meet the Client's particular requirements.
15.2. LAB 9 shall not be liable for indirect damages, lost profits, loss of data not attributable to LAB 9, fines or tax penalties arising from use of unvalidated Results, or damages arising from the actions of external providers.
15.3. LAB 9's total liability to the Client, for any cause related to these Terms, may not exceed the amount actually paid by the Client to LAB 9 in the six (6) months prior to the event giving rise to the claim.
15.4. The foregoing limitations do not apply in cases where the law does not permit limiting them, in particular with respect to damages caused intentionally.
The Client shall indemnify and hold harmless LAB 9, its directors, employees, and providers, against any claim, damage, fine, or expense (including reasonable legal fees) arising from: (a) the Client's breach of these Terms or the Privacy Policy; (b) upload of Documents without the legal bases or authorizations required with respect to third-party personal data; or (c) use of the Service by the Client or its Users in violation of third-party rights or applicable regulations.
17.1. LAB 9 may modify these Terms to reflect regulatory, functional, or commercial changes to the Service. Material changes will be notified to the Client by email or notice on the Platform at least fifteen (15) days before they take effect. Each version will indicate its effective date.
17.2. Continued use of the Service after a modification takes effect implies acceptance. If the Client disagrees, they may cancel their Plan in accordance with Article 14.
17.3. LAB 9 may modify, add, or discontinue Service features, seeking not to materially affect the essential features of the contracted Plan without prior notice.
Communications from LAB 9 to the Client will be made by email to addresses registered by the Client on the Platform, or by notices within the Platform itself, and will be deemed validly received unless proven otherwise. Communications from the Client to LAB 9 shall be directed to soporte@lab9.co and, regarding personal data, to privacidad@lab9.co.
19.1. Entire agreement: these Terms, together with the Privacy Policy and its Annex I, and the particular conditions of the contracted Plan, constitute the entire agreement between the parties regarding their subject matter, and supersede any prior understanding.
19.2. Severability: if any provision is declared invalid or unenforceable, that shall not affect the validity of the remainder.
19.3. Assignment: the Client may not assign its contractual position without prior written consent from LAB 9. LAB 9 may assign the contract to group companies or in the context of a corporate reorganization, merger, or sale of all or part of its business, notifying the Client.
19.4. Force majeure: neither party shall be liable for breaches arising from causes beyond its reasonable control, including failures of external infrastructure or Artificial Intelligence providers.
19.5. Failure by LAB 9 to exercise any right provided in these Terms does not constitute a waiver of exercising it in the future.
These Terms are governed by the laws of the Republic of Argentina. For any dispute arising from their interpretation or performance, the parties submit to the jurisdiction of the ordinary courts of San Miguel de Tucumán, Province of Tucumán, Republic of Argentina, waiving any other venue that might apply.
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